Your satisfaction is our success. If you wish to return or exchange any item please advise us within 7 days of receipt. Items must not have been used or damaged in any way. You will be responsible for the cost of postage/courier for returned goods unless the original item was shipped in error.

How to return an item

Please re-package your item carefully so that it returns to us undamaged. You will be responsible for the package until we receive it so please make sure your item is insured and/or able to be traced. We recommend using an insured postage/courier method as we can not accept responsibility for items not shipped by ourselves.

Faulty Items
Our products are handmade and designed to last. If your item fails to exceed your expectation please contact us at info@tedandpatrick.com.au.

Returns Shipping Address
Ted & Patrick
PO BOX 7
New Farm QLD
AUSTRALIA 4005

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